Optical Dispensary Management – Opticians respect what you inspect

My wrestling coach from high school used to have a saying that always stayed with me.  When I was a senior in high school, I was elected captain of our team and was put in a position to drive team…

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Optical Dispensary Management – Tiered Lens Strategy

Every optical makes the decision on what products to sell and at what price point.   But too few spend the time and energy to narrow the focus for the patient.  Keeping it simple often provides the path to least resistance…

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Optical Dispensary Management – Customer Service Tips

While most of my posts have been focusing on growing the dispensary revenues through maximizing integration of the optical shop with your practice or taking a targeted approach to inventory etc.  Todays post is about providing white glove level customer…

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Comprehensive Guide to Optical Dispensary Management

Below is a comprehensive guide to successfully managing your optical shop in a non-retail setting. First, lets get a few basics out of the way.. 1) No optical can be successful without patients.  So you need a strategy in place…

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