Optical Dispensary Management – Tracking Capture Rate

For any well managed dispensary, tracking the capture rate is the key to really understanding performance.  BUT!!!!!!  Most optical consultants will stop right there…thinking they have provided their client with valuable insight into managing the dispensary.  That is why most…

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Optical Dispensary Management – Tiered Lens Strategy

Every optical makes the decision on what products to sell and at what price point.   But too few spend the time and energy to narrow the focus for the patient.  Keeping it simple often provides the path to least resistance…

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Optical Dispensary Management – Customer Service Tips

While most of my posts have been focusing on growing the dispensary revenues through maximizing integration of the optical shop with your practice or taking a targeted approach to inventory etc.  Todays post is about providing white glove level customer…

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Comprehensive Guide to Optical Dispensary Management

Below is a comprehensive guide to successfully managing your optical shop in a non-retail setting. First, lets get a few basics out of the way.. 1) No optical can be successful without patients.  So you need a strategy in place…

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Optical Dispensary Management – revenue growth – share the details!

As a 37 year old optical management company, Medical Eyeglass Center has long understood the nuances of growing optical revenues within a medical environment.  If you run an optometric or ophthalmic practice and are responsible for the optical results…here are…

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