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Optical Associate

Optical Associate
Santa Maria, CA
Posted 4 weeks ago

Become a part of the team of our team. We are currently seeking an associate for the Santa Maria area.

This position will act as a liaison between our customers and professional staff to provide maximum efficiency in providing high quality care in the process of filling eyeglass prescriptions under the treatment plan mindset.

  • Provide Support to the location by greeting and offering assistance and information to our customers
  • Provide customers covered by third party insurance with accurate information on their benefits
  • Processing, billing and verification of insurance information
  • Adhere to privacy and confidential and proprietary company policies and procedures (i.e. HIPAA)
  • Assist customers in frame and lens selection
  • Ensure the proper maintenance of patient files in CompuLink software
  • Optical (eyeglass + contact lens) sales and dispensing including but not limited to optical measurements, adjustments and repairs

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • High School Diploma or GED equivalent
  • Optical experience required

PREFERRED SKILLS

  • Basic keyboarding skills and some experience with Word, Excel and an aptitude to learn and apply new software applications quickly.
  • Exceptional customer service skills and great personality
  • Great work ethic and takes pride in their work
  • Dependable
  • Customer Service Experience Preferred
  • Detail oriented and organized
  • Enjoys talking to people and has a positive attitude

Job Features

Job Category

Full-Time

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